WhatsApp Business AI Bot
In India, WhatsApp is not just a messaging app—it is the default business operating system. Indian consumers, wholesale buyers, and distributors prefer chatting on WhatsApp over downloading apps or visiting websites. Our WhatsApp Business AI platform connects directly to the official Meta Cloud API to automate catalog browsing, quotation generation, payment collection, and instant ERP order logging.
Conversational Capabilities
Natural Language Catalog Navigation
Buyers can type in English, Hindi, or Hinglish: "Need 200 boxes 10mm bolts". The AI vector search matches exact SKUs, stock availability, and tier pricing.
Instant Dynamic UPI Payment Links
Generates real-time Razorpay/Cashfree payment links and dynamic UPI QR codes inside the chat window with automated payment verification and invoice PDF dispatch.
Automated Dispatch & Dispatch Alerts
Triggers automated status notifications when goods are packed, dispatched, and out for delivery, complete with live tracking links and driver mobile numbers.
Human Agent Warm Handoff
When high-value complex negotiations require human intervention, the bot seamlessly hands off the chat to sales staff inside a multi-agent dashboard with chat history.