SANDIP SHAW AI • IOT • SOFTWARE
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WhatsApp Business AI Bot

In India, WhatsApp is not just a messaging app—it is the default business operating system. Indian consumers, wholesale buyers, and distributors prefer chatting on WhatsApp over downloading apps or visiting websites. Our WhatsApp Business AI platform connects directly to the official Meta Cloud API to automate catalog browsing, quotation generation, payment collection, and instant ERP order logging.

Conversational Capabilities

Natural Language Catalog Navigation

Buyers can type in English, Hindi, or Hinglish: "Need 200 boxes 10mm bolts". The AI vector search matches exact SKUs, stock availability, and tier pricing.

Instant Dynamic UPI Payment Links

Generates real-time Razorpay/Cashfree payment links and dynamic UPI QR codes inside the chat window with automated payment verification and invoice PDF dispatch.

Automated Dispatch & Dispatch Alerts

Triggers automated status notifications when goods are packed, dispatched, and out for delivery, complete with live tracking links and driver mobile numbers.

Human Agent Warm Handoff

When high-value complex negotiations require human intervention, the bot seamlessly hands off the chat to sales staff inside a multi-agent dashboard with chat history.

Performance & Volume Metrics

94.2%
Conversations Resolved Automatically
< 800ms
Average AI Response Time
38.5%
Uplift in Weekend Inbound Orders
100%
Meta Official Green Tick Compliant

Platform Architecture

Meta Cloud WhatsApp API v20 Node.js & Express Webhook Cluster Redis Queue & Session Store LangChain + Llama 3 Vector Search Razorpay / Cashfree UPI Webhooks